Last updated [July 16, 2020]
INTRODUCTION
Your privacy is important to us, and we take our responsibility of caring for it seriously. We respect your privacy rights and are committed to protecting the personal information that is collected about you. This
Privacy Policy describes what information we collect and how we use, disclose, transfer, and store it. If you do not want us to collect, store, use or share your information in the ways described in this Privacy Policy, you
may not be able to use our services.
We, including our subsidiary companies, collects, stores, and uses your information as a data controller via this mobile application (herein referred to as the “Application”) in accordance with this privacy policy (“Privacy
Policy”).
By using the Application, you hereby consent to this Privacy Policy.
We reserve the right to change this Privacy Policy at any time. In the event that we make material changes to this Privacy Policy, they will be re-posted in the "Privacy" section of our websites and apps with the date
the modifications were made indicated at the top of the page. Therefore, please review this Privacy Policy from time to time so that you are aware when any changes are made to it. Your continued use of the Application after
such change(s) constitutes your acceptance of any such change(s), and if you do not accept any changes, you may choose not to use the Application or opt out by sending us appropriate notice.
COLLECTION OF YOUR INFORMATION
We collect some information from you in various ways including when you: (a) subscribe to our Application and (c) contact our customer service. The information we may collect includes:
USE OF YOUR INFORMATION
We primarily use the information to provide you with a smooth, efficient, and customized experience, but we also use your information, both individually and combined, as follows:-
i - To operate our business and to enhance your experience, including to :
For some purposes described above, Elfo Sdn Bhd may use and perform analytics. Analytics information supports business analysis and operations, allows product development, improves products and Application, personalizes content, provides advertising, and makes recommendations.
Our legal basis for collecting and processing your personal information is described above.
We will normally collect personal information from you only:
RETENTION OF YOUR INFORMATION
We retains, uses and stores your information as long as you are using our Application, and also for the period necessary to fulfill all the purposes described in this Privacy Policy, in compliance with the applicable laws
of your country of residence. We want to inform you that a longer retention period could be required to resolve disputes, or answer regulatory or police requests. In such cases, the collected information will be used and stored
until the request is closed.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
INTERNATIONAL OPERATIONS AND TRANSFERS OF YOUR INFORMATION
As part of our international operations, we may transfer personal information to our affiliates (which means subsidiaries, parent companies, joint ventures, and other corporate entities under common ownership of Elfo Sdn
Bhd from time to time for our legitimate business purposes.
We have taken measures to ensure that your personal information is treated securely and lawfully, and that it receives an adequate level of protection in the jurisdictions in which we process it. If you are located
in the European Economic Area (“EEA”) or Switzerland, we provide adequate protection for the transfer of personal information to countries outside of the EEA or Switzerland based on the standard contractual clauses authorized
by the European Commission or other appropriate safeguards defined in Article 46, General Data Protection Regulation (GDPR) (EU) 2016/679.
INTERNET-BASED ADVERTISING
Additionally, we may use third-party software to serve ads on the Application, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar
tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the
Network Advertising Initiative Opt-Out Tool or
Digital Advertising Alliance Opt-Out Tool.
WEBSITE ANALYTICS
We may also partner with selected third-party vendors such as Google Analytics, Fire Base and Adjust to allow tracking technologies and remarketing services on the Application through the use of first party cookies and
third-party cookies, to, among other things, analyze and track users’ use of the Application, determine the popularity of certain content, and better understand online activity. By accessing the Application, you consent to
the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to
these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can install and/or update your settings for opting-out.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins,
or settings.
THIRD-PARTY WEBSITES
The Application may link to external sites that are beyond our control. This Privacy Policy only covers the way we treat personal information and non-personal information we collect on the Application. By accessing any
external sites, you agree to the privacy policies of those sites. Please understand that external sites may have different policies with respect to the collection, use and disclosure of your personal information. We have no
control over, and are not responsible for, the privacy practices of such third parties.
Therefore, you are encouraged to review the privacy policies of all third parties' services. Without limiting anything in the following section, we are not liable in any way for the actions, inactions or policies of any
external services.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that
despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to
interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We encourage parents to instruct their children about privacy and the way they use their information on the Internet. Children should never disclose their name, address or phone number, or any personal information, without
their parents’ prior permission.
We consider a user to be a child if they are under the age of 18, unless more stringent regulation applies in their country of residence. No personal information should be submitted to us by users under the minimum
legal age. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.
LEGAL DISCLAIMER
Our Application operate “AS IS”, and we do not represent or warrant that our Application will be available at all times, or that your use of the Application will be uninterrupted or error-free. We are not responsible for
your ability to access the Application or for matters beyond our control. This Privacy Policy is governed by the laws of Malaysia. Any dispute arising from the use of the Application shall be submitted to the competent courts
of Malaysia age. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.
EMAILS AND COMMUNICATIONS
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at: